Privacy Policy - WoVitality

Introduction

WoVitality operates an informational catalog website about men's supplements and women's skincare products. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

Information We Collect

Information You Provide

When you contact us through our website, we collect the following information:

Name
Email address
Phone number
Message content
Subject of inquiry

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent
Referring website
Device information

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support
To send information about products you've asked about
To improve our website and user experience
To comply with legal obligations
To protect against fraud and maintain website security

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Consent: When you submit a contact form, you consent to us processing your information
Legitimate Interests: To operate our business and provide information about our products
Legal Obligation: To comply with applicable laws and regulations

Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate our website
Law enforcement when required by law
Professional advisors such as lawyers and accountants

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:

Contact form submissions: 3 years
Website analytics data: 26 months
Legal documents: 7 years

Your Rights

Under UK GDPR, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to certain types of processing
Right to Withdraw Consent: Withdraw consent at any time

Cookies

We use cookies to improve your browsing experience. For detailed information, please see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

WoVitality
38 High Street, Burton-on-Trent DE14 1JN, United Kingdom
Email: [email protected]
Phone: +44 1283 572 960

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113